If you meet the requirement, please call/Whatsapp:

Mr Andy (Recruiter)

Mobile: +60 16-4916868

Email: andy@flygosh.com

Salary range from MYR 3000 to MYR 4500 depending on language skills

Responsibilities:

• Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
• To exceed customers expectation in terms of customer service & accurate information.
• Work in a team to achieve the required KPI elements and SLA.

Requirements:

• Candidate must possess at least a SPM.
• Required language(s): English (able to converse in Mandarin will be an added advantage).
• Minimum 1 year of working experience in the service industry will be an added advantage for this position.
• Fresh graduates who are interested to start their career in a call center are also encouraged to apply – Full Training Provided
• Applicant must be willing to work on rotational shifts and off day
• Each shift consists of 9 working hours and inclusive of 1 hour lunch for rest.
• Applicant must be willing to work in Ara Damansara, Selangor

Benefit:

• 5 working days in a week
• EPF & SOCSO
• Sick leave
• Annual leave
• Quarterly staff recognition and appreciation
• 
  

Stage: Customer Service Executive > Senior Customer Service Executive > Team Leader

>Senior Team Leader > Assistant Manager > Manager > Senior Manager

IJP – Internal job program. Opportunity to transfer to the candidate's favourite departments (Eg. Finance, Human Resource and etc.), to accept different challenges within the company after 1 year.